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Refunds and Returns Policy

Refunds and return policy at Valhalla Beard Care, we’re committed to providing you with the finest beard care products. Your satisfaction is our top priority, and we strive to ensure every product meets your expectations. If you’re not completely satisfied with your purchase, we offer the following refunds and returns policy:

1. Return Eligibility

2. How to Return an Item

3. Refund Process

4. Exchanges

5. Non-Returnable Items

6. Contact Us

Thank you for choosing Valhalla Beard Care. We appreciate your business and are here to help with any concerns or issues you may have.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at lee@feedyourbeard.ca for questions related to refunds and returns.